Tårtprinters

Teknisk Support

Telefon: +46 (0) 18 444 00 50
E-mail: info@poc-international.com

Supporten är öppen mellan kl 9 och 15, måndag till fredag, om inte annan tid gjorts genom överenskommelse. För brådskande fall på andra tider, vänligen maila oss så återkommer vi så snabbt vi kan.

User Instructions

My computer shut down
Questions about software functions?
Change and clean bushings

Computer Shut-down

Please notice that we do not service computers, only the cake-printers and the printing-software. For computer support we advice you to call a local PC-technician.

Software Functions?

You can either read the manuals which came with the printer or you can call us for short instructions. Do you feel that your memory needs to be freshened up on more than one function, or do you have new personnel which has to be taught how to operate the printing-system? If so, we recommend that you order a seminar with a total run-through of the system and necessary functions. This can be done on location or through the PC-remote program Teamviewer.

Change and Clean Bushings

1. Open the top cover/lid.
2. Remove the cover of the printer carriage by using a flat-tip screwdriver and gently pushing in the lathes on each side (see illustration below).


3. Gently remove the shiny metal-clips on each side by clicking them off up and to the side.
4. Use a flat-tip screwdriver to push up the latch which holds the Carriage Bushings in place (see illustration below).
5. Pull the Bushings out of the Carriage Assembly.



6. Orient the new Bushings, if need replacement, so that the metal tabs on the top of the Bushings goes in to the Carriage Assembly first (see illustration below).
7. Push the Bushings until they snap into place.


WARNING! Never lubricate the metal-bar or the bushings.